PEL Services Refuge Call System
PEL Services Ltd has announced its new Refuge Call System to help building occupiers comply with British
Standards and the Disability Discrimination Act (DDA).
Under BS5588 part 8, all buildings over a single storey must provide a ‘refuge’ for disabled persons in an
emergency situation. The refuge has specific build requirements and must also have two way communication with fire marshals or emergency services.
A specialised intercom, the PEL Refuge Call System consists of a modular control panel (containing the
master telephone, control switching and indicators), which is installed at a control point in the building,
connected by an independent telephone link to remote slave units located at each refuge point. The slave units are available in handset style or ‘hands free’ operation and can be surface or flush mounted.
In its simplest configuration, lifting a handset or activating the ‘hands free’ unit will cause the relevant
button on the control panel to light up and the master telephone to ring. When the master telephone is
answered, normal two way conversation takes place, enabling the disabled person to alert the central station to their predicament and allow for appropriate action to be taken.
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