GSM system ensures HVAC performs
Worries about the efficiency of hire equipment within the temporary hire industry could soon be a thing of the past thanks to an innovative ‘Remote Fault Monitoring System’ introduced by specialist heating and cooling hire firm, Watkins Hire.
Using GSM technology to monitor equipment’s performance and report any faults as soon as they occur, the fault monitoring device is now fitted as standard to all Watkins Hire’s fleet of temporary split air conditioners, rental chillers and portable heating boilers. The unit can then be pre-configured to meet the needs of the end user, ensuring that the Watkins Hire Service team has real time information about any fault or performance issues that might need remedial action.
“Our temperature control rental fleet is all the latest technology selected for maximum energy efficiency, low noise levels and is regularly serviced so our customers are confident about its reliability,” commented Mark Hills, managing director of Watkins Hire. “However, any piece of temperature control rental equipment can develop a fault which is why we have invested in developing our own unique remote monitoring and fault reporting system. With it, we can ensure that any fault is picked up straight away so that we can alert the customer and either repair or replace the kit in the time that it would take any other rental company to realise that there was something wrong.”
If a fault occurs, the Watkins Hire GSM system automatically sends an email alert to the company’s service team who will inform the customer and send an engineer to site to investigate and resolve the fault. The remote fault reporting system can also be used to monitor the equipment, checking the temperature of an air conditioning unit at regular intervals throughout the day, for example, to ensure it stays within the customer’s pre-agreed ‘acceptable’ range. This information is then stored on the system for download at pre-agreed intervals during the day or on request by the customer, allowing them to view the data securely online and track the equipment’s performance.
“In some environments, maintaining a constant temperature, for example providing temporary cooling to a hospital is vital, our exclusive system can ensure that our rental kit is doing just that, giving the end user complete peace of mind,” Hills continued. “What’s more, if a fault is identified, the technology not only pinpoints the fault but also alerts us to the exact piece of kit affected, making life much easier for customers with more than one piece of equipment on site. It’s already proved extremely valuable to our customers who can’t understand how they ever managed without it!”
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