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Opus Energy says smart meters are the big industry innovation

New research from independent UK business-to-business energy supplier, Opus Energy, suggests that UK SMEs are turned on to the benefits of having smart meters installed in their premises, supporting the company’s ambitious target to install 40,000 smart meters at customer sites by the end of this year.

Charlie Crossley Cooke, Managing Director of Opus Energy

Some 15% of the SME business leaders polled said that they currently had a smart meter installed, compared to 25% (16,000) of Opus Energy’s existing SME customer base that are already operating on smart meter technology.

Of the panel of 500 leaders questioned by Opus Energy, many saw the benefits related to having a device installed:
• 38% thought the main benefit of installing a smart meter was that it provided real time visibility of their business’ energy consumption
• 36% saw the main benefit as accuracy of meter readings and bills
• 31% believed smart meters encourage business owners to think more about energy saving

Charlie Crossley Cooke, Managing Director of Opus Energy (pictured), commented: “Smart meters are the big industry innovation for the next decade. Customers with smart meters are five times less likely to have a complaint as a result of bill transparency. This means that we can reduce our service delivery costs, in turn enabling us to continue to offer competitive prices to our customers.”

Opus Energy is ramping up its smart meter installation programme for SMEs, with the ultimate aim to install meters in all customer premises, and is offering free smart meters to existing customers who have not already converted.

Crossley Cooke added: “Our research also shows that 59% of our panel of business owners are looking to their energy providers to seek information about switching to a smart meter. Due to the success of our own ongoing smart meter rollout, we were surprised that more SMEs haven’t yet made the switch. It’s only when the industry can be seen to be working together to rollout smart meters that we’ll see a more dynamic energy market offering customers the control they need over their usage and pricing.”

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